Frequently asked questions
How long do I have to wait till Cloud Recordings are made available?
Cloud Recordings will be made available to students in the AGrader Online Platform within 2 weeks from the end of the lesson.
What happens if I miss my online lesson?
All lessons will be recorded and will be available for your child to rewatch it in his/her AGrader's Online Platform anytime, anywhere.
How will I know if my registration is successful?
A confirmation email will be sent to your registered email account and our staff will contact you to give you an overview of the details and steps that follows.
How does the 14 days free trial work?
For the 14 days free trial - you will not be charged any amount for the first 14 days. Billing will only start from the 15th day onward.
Any subject bundle discounts if I were to register for more than 1 subject?
Online Lessons are already discounted to begin with. As such there are no further subject bundle discounts for multiple subject registrations.
How regularly will the teacher update me on the progress of my child?
WhatsApp Group Chat: You will be invited to a WhatsApp Consultation Group Chat where you can post questions and have it all answered in the next lesson.
Are the teachers teaching the Online Lessons qualified?
We believe that the teachers taking the Online Lessons are amongst the best in the market and country as the teachers delivering the AGrader Online Lessons are all our in-house full time teachers who are also responsible for crafting the curriculum and worksheets served to thousands of students across all AGrader Learning Centres across Singapore.